Supporting People

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Supporting People :  How It Will Work :  Supporting People Overview :  FAQs Site Map

Frequently Asked Questions

What is the Supporting People programme?
What are the aims of the programme?
What should users of housing-related support services be doing now?
What should local authorities be doing now?
What should providers of support be doing now?


What is the Supporting People programme?

Supporting People will provide support services to a wide range of vulnerable people. The Supporting People programme is committed to ensuring that vulnerable people have the opportunity to live more independently. Through working partnerships with local government, service users and support agencies, it promotes straightforward, cost-effective and reliable housing-related solutions which complement available care services and support independent living.

Here are some examples of what local authorities will be able to fund under Supporting People:

Help older people remain in their own home as long as they wish to by funding visiting support services
Continue to provide services (eg wardens) in sheltered schemes
Help young people leaving care prepare for greater independence through training in basic skills such as cooking and hygiene
Help people leaving institutions (eg prison) or who have been homeless set up home
Provide on-going support for people adjusting to more independent living, if moving into their own home after living in a special housing and support scheme

What are the aims of the programme?

The aim of the Supporting People programme is to improve the quality of support to vulnerable people. It will do this in several ways: Focusing provision on local need Improving the range and quality of services Integrating housing related support with wider local strategies Monitoring quality and effectiveness Introducing effective decision making and administration The current system for providing support services is hampered by overlapping and complex funding streams. It does not meet the support needs of vulnerable people. There is no focus on the quality of service provided nor a structure to ensure money is spent on individual needs.

Currently services are more easily available to people in certain types of housing - we want support to be available for people no matter wherever they live - in a housing and support scheme, in a hostel, or in general housing, whether they are owner-occupiers or tenants.

There is no transparency in the way money is allocated. In many places there is no ownership of responsibility, or sensible planning of services - although some local authorities have already a planning and review system in place which works very effectively.

What should users of housing-related support services be doing now?

Users should be doing nothing now. The Supporting People programme will affect them only as part of a structured review process, about which users will be notified by support providers during the transitional period.

What should local authorities be doing now?

See the implementation pages for up-to-date information and advice for local authorities.

What should providers of support be doing now?

All local authorities now have Supporting People teams in place. As one of their first tasks these teams will be contacting providers of housing-related support in the local area, and finding out about what they do. You need to get involved in this process.

You also need to provide thorough and accurate information on the splits between support and housing costs as part of the Transitional Housing Benefit Scheme. This is crucial to getting the size of the Supporting People pot right.

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