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Supporting People :  How It Will Work :  Supporting People Overview :  Policy into Practice Site Map

Policy into Practice

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Chapter 1 and Contents (Adobe Acrobat - 373kb)

Ministerial Foreword

Chapter 1

Overview
Introduction
Who will benefit from Supporting People?
Why has the programme been developed?
What will Supporting People achieve?
Moving forward now
The new programme: meeting needs
Developing the strategy
Monitoring and quality
Administering the programme
Consultation
Communicating
Links to the Housing Statement
Charging
Black and minority ethnic issues
Further guidance

Chapter 2 (Adobe Acrobat - 259kb)

Essential preparations for developing a Supporting People strategy
    The vision
    The approach
      Needs mapping
      Supply mapping
      Addressing unmet need
      The strategic strategy
    The requirement
      Needs mapping
      Supply mapping
      Payment arrangements
      Dialogue and strategic planning
      Defining support
      Black and minority ethnic issues
      User views
    The actions
    The llustrations
      Supply mapping
      Further guidance to be provided

Chapter 3 (Adobe Acrobat - 402kb)

Developing a Supporting People strategy

    The vision
    The requirement
    Stages in strategy development
      The Supporting People team
      The Inclusive Forum
      Core Strategy Development Group
      District and county issues
      Active development of the Supporting People strategy
      Agreement by the Commissioning Body
      Elected Member Approval
      Conflict resolution
    Links to Capital
      The vision
      The requirements
    The illustrations
    Further guidance to be provided

Chapter 4 (Adobe Acrobat - 263kb)

Cross-authority issues

    The vision
    The approach
      Cross-authority arrangements
      Assuring provision
      Commissioning
      Access
      Ancillary protocols
      Incentives and disincentives
    The requirement
    London
      The role of the ALG
      The ALG Supporting People team
    Further guidance to be provided

Chapter 5 (Adobe Acrobat - 267kb)

Scheme reviews and managing the changeover

    The vision
    The approach
      Immediate dialogue
      Reviewing schemes and services
    The requirement
      The review programme
      Elements of the review
      Implementation
    Residential care provision
      Background
      National Care Standards Commission
    The requirement
      Strategy
      Reviews
      Commissioning services
    Further guidance to be provided

Chapter 6 (Adobe Acrobat - 283kb)

Purchasing of support services

    The vision
    The approach
      Black and minority ethnic issues
      Future partnership arrangements
      Service agreements with managing agents
    The requirement
      Purchasing process
      Type and length of service agreements
      Payments to providers
      Payments to local authorities
    The illustrations
    Further guidance to be provided

Chapter 7 (Adobe Acrobat - 216kb)

Quality and monitoring

    The vision
    The approach
      Strategic level
      Service level
    The requirement
      Management information
      Accreditation of providers
      Standards
      Validation checks
    Further guidance to be provided

Chapter 8 (Adobe Acrobat - 231kb)

Services for Older People

    The vision
      The needs of black and minority ethnic elders
      The vision for sheltered housing for rent
      Delivering improvements and change
      Guarantees to tenants
      Access to sheltered housing
      Cross-authority arrangements
      Leasehold provision (sheltered housing for sale)
      Guarantees to leaseholders
    The requirement
      Scheme level reviews
      Outcomes of the scheme review
      Monitoring and quality
      Rent pooling
      Community alarms
    Home Improvement Agencies
    Further guidance to be provided

Annexes 1 & 2 (Adobe Acrobat - 164kb)

Annex 1

    Glossary

Annex 2

    Product list: further guidance to be provided by ODPM

      Needs
      Supply
      Developing a Supporting People strategy
      Cross-authority arrangements
      Service reviews and managing the changeover
      Purchasing support services
      Quality and monitoring
      Services for Older People

Annex 3

    Policy into Practice Essentials