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Information for service users and carers

Floating Support

The form below can be used to apply for a floating support service. If you wish you can contact any of the services listed on the form by telephone and they will complete the form on your behalf.

Floating support application form

Service Directory

The Oldham service directory contains comprehensive details of all support services in the Borough plus useful contact details.

click on the link below to see the directory.

Oldham SP Service Directory

Online National Supporting People Service Directory

The link below will take you to the Department of Communities and Local Government online Directory of Supporting People Services

DCLG Directory of Supporting People Services

Newsletters

Below are links to recent Oldham SP newsletters.

If you are intersted in any of the articles or would like to contribute to future newsletters please contact the Oldham SP team or talk to your support worker.

Spring 2008

Winter 2007/8

Autumn 2007

Summer 2007

Complaints

If you are an existing Service User and are unhappy about any aspect of your support service provision, you should complain to your Service Provider in the first instance to give them the opportunity to put things right. All Supporting People Service Providers must have a published complaints procedure, and you can ask for your own copy.
If you have already complained and are still unhappy, you can contact us on 0161 770 8115 or e-mail supporting.people@oldham.gov.uk and we will follow it up on your behalf. Please be sure to tell us how you would like us to contact you, remembering your address and / or phone number.

Oldham Supporting People Complaints Procedure

 

Other Useful Information

Oldham Supporting People does not fund the services listed below but you may find the following contacts and services useful -

Oldham Council

Oldham Council produces a range of fact sheets that are available on their web site at –

http://www.oldham.gov.uk/factsheets.htm

There is a section on the Oldham website for Supporting People -

http://www.oldham.gov.uk/supporting_people

Housing Advice

For housing advice or if you are homeless contact the First Choice Homes Oldham Housing Options Centre.

Housing Options Centre

First Choice Homes Oldham

1 Medtia Square,

Phoenix Street

OldhamMBC OL1 1AN

Tel 0161 770 4555 / 3556

Fcho.homeless@oldham.gov.uk

http://www.oldham.gov.uk/fcho_homeless

 

Oldham Bond Scheme

 

The bond scheme is to help people who cannot afford the deposit needed to secure private rented accommodation. It is run by FCHO.

Telephone 0161 770 3562 or ask at the Housing Options Centre

 

Mediation Scheme

 

Oldham Reconnect is a mediation scheme run by DePaul Trust. It supports young people to remain at home by mediating with family and friends.

Telephone 07811 451 648

 

 

 

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